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NEW QUESTION 20
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
- A. Post their question:s on their behalf in a public #help channel and respond in thread.
- B. Respond to each employee via direct message with the answer to their question:s.
- C. Ask the employees to search-first for the answer to their question:s, and if they are still unable to find the answer, post their own question:s in a public #help channel, where Jose and his team will respond in thread.
- D. Ask the employees to post their own question:s in a public #help channel, where Jose and his team will respond in thread.
NEW QUESTION 21
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
- A. The member would be automatically added to the new workspace unless it is a hidden workspace.
- B. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
- C. There will be no changes to the member's workspace list.
- D. The member would be automatically added to the new workspace and would be unable to leave.
NEW QUESTION 22
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?
- A. Ask the Sales team to react with :eyes: when they have read a message.
- B. Identify the most active members and ask them to post more in public channels.
- C. Instruct Sales managers to use more @channel's and @here's in their announcements.
- D. Provide additional learning and host a Slack day.
NEW QUESTION 23
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
- A. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
- B. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
- C. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
- D. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
NEW QUESTION 24
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)
- A. They are Slack Administrators, so they have the correct permissions to help the company manage change.
- B. They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.
- C. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
- D. They model best practices, and they can rally the team toward common goals.
NEW QUESTION 25