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STAT Times
en enero 23 at 05:48 public
Etihad Cargo has enhanced its customer service offering, restructuring its existing Customer Contact Centre team into two separate units focused on the UAE and the rest of the world

#Etihad #EtihadCargo #EtihadAviationGroup #aircargo #logistics #UAE #cargoandlogistics #salessupport #customerservice #billing #disputeandresolution #escalations #casemanagement #customersupport #specialcommodity #productsupport #ContactCentre #bookings #servicedelivery #aircargo #CRM #transparency #visibility
Etihad Cargo bolsters its global customer service centre operations
Etihad Cargo has enhanced its customer service offering, restructuring its existing Customer Contact Centre team into two separate units focused...
STAT Times
en noviembre 30 at 01:18 public
"Hellmann Smart QR" enables cost-efficient and user-friendly visibility along the entire supply chain for sensitive cargo such as perishable goods or pharmaceuticals.

#Hellmann #HellmannSmartQR #transparency #globalsupplychains #QRdatatracker #temperature #humidity #visibility #sensitivecargo #perishablegoods #pharmaceuticals #cloudbasedplatforms #supplychain #digitaltrackingplatforms #datatrackers #activetrackingsystems #passivetrackers #internationallogisticsnetwork #transportchain
'Hellmann Smart QR' digitizes passive data tracking
"Hellmann Smart QR" enables cost-efficient and user-friendly visibility along the entire supply chain for sensitive cargo such as perishable goods...
STAT Times
en septiembre 01 at 03:33 public
Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to communicate and provide feedback

#Etihad #EtihadCargo #MicrosoftDynamics #cargo #logistics #customerenquiries #feedback #bookings #informationrequests #digitalisation #customerserviceagents #customerfocuseddata #casemanagementsystem #purchaserecords #salesinteractions #transparency #visibility #realtimedashboards #customerserviceoffering #conversationintell...  more
Etihad Cargo enhances customer service capabilities with contact centre system upgrade
Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to...
STAT Times
en agosto 16 at 02:05 public
Opening supply chain data is the essential starting point to combat issues like deforestation, child and forced labour: Katie Shaw

#OSHub #OpenSupplyHub #supplychain #OpenApparelRegistry #Amazon #Target #transparency #datacollaboration
OS Hub gears up to become 'central hub of info' for supply chains
Opening supply chain data is the essential starting point to combat issues like deforestation, child and forced labour: Katie Shaw
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