Aegean Airlines is a Greek airline that operates both domestic and international flights. If you need to cancel your flight with Aegean Airlines, it is important to understand their cancellation policy to avoid any surprises or fees.
Aegean Airlines allows passengers to cancel their flight and receive a refund or a voucher depending on the fare class and the time of cancellation. The airline has different cancellation policies for different fare types.
For Flex fares, which are the most expensive fares, passengers can cancel their flight up to 2 hours before the departure time and receive a full refund to the original payment method. If the flight is cancelled within 2 hours of the departure time, the passenger can receive a voucher for the full amount of the fare, which can be used for future travel with Aegean Airlines.
For Classic fares, which are the mid-range fares, passengers can cancel their flight up to 24 hours before the departure time and receive a voucher for the full amount of the fare. If the flight is cancelled within 24 hours of the departure time, no refund or voucher will be issued.
For Basic fares, which are the cheapest fares, passengers cannot cancel their flight and no refund or voucher will be issued. However, if the passenger does not show up for their flight, they can use the value of their ticket for future travel with Aegean Airlines, subject to a rebooking fee.
It is important to note that any fees or taxes included in the ticket price are not refundable. Additionally, if the passenger cancels their flight due to a medical emergency, they may be eligible for a refund with the submission of a medical certificate.
How to Cancel a Flight with Aegean Airlines?
Passengers can cancel their flight with Aegean Airlines through the airline's website or by contacting the customer service center. If the passenger cancels their flight online, they can request a refund or a voucher by filling out a refund request form. If the passenger cancels their flight by phone, the customer service representative will assist them with the cancellation and refund process.
In conclusion, understanding Aegean Airlines' cancellation policy can save you time and money if you need to cancel your flight. Make sure to check the fare class of your ticket before booking and understand the cancellation policy for that fare type. If you do need to cancel your flight, contact Aegean Airlines as soon as possible to avoid any fees or penalties.