Business Process Outsourcing, BPO is a business practice in which a company hires bpo partners to complete tasks, manage operations, or provide services for the company.
Within the framework of BPO, the company transfers to bpo partners not just individual tasks, but the execution of certain business processes within its business. Companies can outsource customer service and call handling functions. They may also outsource other types of work, including manufacturing processes, HR tasks, and financial functions such as accounting and payroll. Companies can outsource entire departments, such as an entire IT department, or just parts of a specific department.